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We the staff of Tambunan District office pledge to provide clean and efficient service and strive to upgrade the quality of the District management with the aim to achieve excellence. We hereby pledge to entertain and solve whatever problems faced by the public when dealing with our office. We are ever ready to assist based on Quality service in a friendly, Fair and Impartial manner to enable us to implement our duties and responsibilities as follows:
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| Duties / Activities | Duration |
| To process and reply Correspondence | To be replied within 1 week |
| Collection for Registration, Agreement and Native | Instantly subject to numbers of clients at the counter |
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Court fees | |
| To process new licence/Renewal of trading licence | forms and availability of supporting |
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Contractor Licence | Immediately subject to completion of forms |
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Wholesaler/Kedai Kampong | Immediately subject to completion of forms |
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Completed forms supported by verification/comments by the respective village heads. If the
proposed site is on private property , additional
rent has to be paid at the land office. | Instantly subject to completion of forms and supporting documents |
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If the proposed site is within the council rating area ,
the application has to be referred to the District Council for comments | 2 months |
| Completed application forms to apply licence to sell liquor (Appendix BI) | Subject to approval by Custom and excise board chaired by the Keningau District Officer( For Interior district)- 3 Months |
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Rice Mill | |
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Completed forms has to be submitted to the local authorities and Department of Environment for comments. | 3 months |
| Application for succession, complaints involving native custom, application for Native certificate | 2 months |
| To process Rural Development projects( Including application, reports and estimates) | Immediately subject to availability of allocation warrant. |
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Preparation of General Works Order | 1 week |
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Preparation of Local Purchase Order | 1 week |
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Preparation of payment vouchers and claims by contractors/suppliers | 1 week |
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To ensure all Rural Minor Projects are revised according to planning | |
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To ensure all approved development allocations for current year are fully utilized | |
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