State Public Sector IT Master Plan   Volume 2: Technical Report  
 

Tables and Figures

CHAPTER 1. INTRODUCTION   Terms of Reference  Currently Identified Electronic Government Applications for Sabah.net   Application Technology Matrix

CHAPTER 2. EVOLUTION OF INFORMATION TECHNOLOGY   I.T. Infrastructure Advances  Adopted Sabah ITMP Technology Model  Expected Cultural Change  Challenge Moving Forward

CHAPTER 3. SABAH ITMP MODELS   Current Environment   Sabah.net Infrastructure Model   Sample Technologies as Application Infrastructure  Proposed Sabah.net User to Service Model  The Sabah I.T. Architecture Model

CHAPTER 4. INFRASTRUCTURAL SERVICES   Local Area Network Services  Primary Deployment of High-Speed Technologies  Cabling  Metropolitan Area Network Services  WAN Services  Virtual Private Dial-Up Network (VPDN)  Internet Connectivity  Modem Technology  Network Management  Facsimile Services  Satellite Services  Wireless Services  Mobile Communication

CHAPTER 5. COMPUTING AND STORAGE TECHNOLOGIES  Computing Services  Operating Systems  Computing Platforms  Multiprocessing and Multithreading   Java Technology  Database Services  Support for Any Data  Internet/Intranet Technology

CHAPTER 6. SERVICE ACCESS  Internet Technology  Sabah.net — The Networked State  Managing Sabah.net

CHAPTER 7. SECURITY  Categories of Security Concerns  Security Breach Possibilities  Security Policy  Internet Firewalls  Main Mechanisms to Meet Sabah.net Security Policy  Summary

CHAPTER 8. Proposed systems AND applications   Rationale  Supporting Database and Development Platform

CHAPTER 9. FUTURE DIRECTIONS  Advanced Facsimile Technology  Cable Modem Services  SMDS  ATM  ADSL Services  Support for Heterogeneous Environments  Object Relational Database  Objects  Object Request Broker

CHAPTER 10. I.T. MANAGEMENT  Overall Organisation of I.T. Services to State Government  A Management Architecture for the I.T. Function in The Public Sector

CHAPTER 11. Performance Measurement  Using Balanced Scorecard Approach in the I.T. Arena  Proposed Performance Measures

CHAPTER 12. Technology Acquisition  Linking Technology Acquisitions to State Goals and Objectives  Establishing the Internal Rules for Technology Acquisition  Standardising Interactions with Technology Vendors  I.T. Costs and Outsourcing