State Public Sector IT Master Plan
Volume 1: Main Report
Tables and Figures
CHAPTER 1. Introduction
Purpose of the State Public Sector I.T. Master Plan
Planning Process and Participants
The Vision
CHAPTER 2. Environmental Scanning
Shifting Environmental Forces
Current Capacities
Strategic Analysis
CHAPTER 3. Issues, Risks and Scenarios
Implementation Issues
Managing IT Risk
Scenarios
CHAPTER 4. Recommendations
Strategies and Actions
Prioritised Strategic Actions
CHAPTER 5. Action Plan
Stages of Implementation
Selected Target Initiatives
CHAPTER 6. Summary of IT Service Delivery Recommendations
Organisation of IT Service Delivery
Performance Monitoring of IT Service Delivery
Technology Acquisition
References
Appendices