Name * Account No. (optional) Home Telephone No Handphone No Address Email * Description / Comment of problem * Please limit your description to 300 characters. Location * Type of Complaint / Disruption General Complaint Water Theft Staff Discipline General Vandalism Installation of Meter Service Bill Complaint Overcharged bill Arrears on bill Wrong meter reading Disconnection (arrears) Change of account information / data Bill not received Other bill / account complaint Water Quality Complaint Dirty / poor turbidity of water Stinky water Water color Water taste Distribution Pipe Disruption Broke / burst main pipe Leak at main pipe Leak at sluice / air valve Leak / overflow at reservoir / water tank No water supply Low water pressure Other defected pipe system Consumer Pipe Disruption Leak at stopcock Defective stopcock Defective / broken meter Meter not functioning Leak at communication pipe Broken / burst communication pipe Defected lockable valve CAPTCHAThis question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Math question * 3 + 0 = Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.